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Bill and contract words explained

The words on bills, statements and contracts, explained in plain language. Found a word you don’t understand in your own document? Explain the whole thing in seconds.

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APR (annual percentage rate)
The yearly cost of borrowing money, including interest and some fees, shown as a percentage. A higher APR means borrowing costs more.
Arrears
Money that is overdue: payments you were supposed to make but haven’t yet. Learn more
Auto-renewal
A setting where a subscription or contract starts a new period automatically unless you cancel by a set date. Learn more
Balance due
The total amount you currently owe on a bill or account. Learn more
Billing cycle
The period a bill covers, often one month. Charges inside that period appear on the same bill.
Chargeback
When your bank or card provider reverses a card payment, usually after you report fraud or a seller doesn’t deliver. Learn more
Collections
When an unpaid debt is passed or sold to a company whose job is to collect it. Learn more
Copay (co-payment)
A fixed amount you pay for a medical visit or prescription, with insurance paying the rest. Learn more
Credit (on a bill)
Money taken off what you owe, often shown with a minus sign. It may be a refund, discount or correction. Learn more
Deductible
The amount you pay yourself before your insurance starts paying. Learn more
Direct debit
Permission you give a company to take payments from your bank account automatically. Learn more
Due date
The last day a payment can arrive without counting as late. Learn more
Early termination fee
A charge for ending a contract or lease before its end date. Learn more
Explanation of Benefits (EOB)
A statement from a health insurer, mainly in the United States, showing what was billed, what insurance paid and what you may owe. It is not a bill. Learn more
Grace period
Extra time after the due date before a late fee or penalty is charged. Learn more
Installment
One of several regular payments that together pay for something, like a phone or a loan. Learn more
Itemized bill
A bill that lists every service or product separately, with its own price and date. Learn more
Late fee
A charge added when a payment arrives after the due date. Learn more
Minimum payment
The smallest amount you must pay by the due date to avoid a late fee. Paying only this usually means paying more interest.
Overdraft
When you spend more than is in your bank account, often with fees or interest. Learn more
Phishing
A fake message designed to trick you into giving passwords, card details or codes, often by copying a real company. Learn more
Pre-authorization (hold)
A temporary hold on money in your account, for example by hotels or fuel stations, that is released or replaced by the real charge later. Learn more
Promotional discount
A lower price that lasts for a limited time. When it ends, the price goes back up. Learn more
Prorated charge
A charge for part of a billing period, for example when you change plans in the middle of the month. Learn more
Regulatory recovery fee
A fee some phone companies add to cover their costs of following rules. Despite the name, it is usually not a government tax. Learn more
Security deposit
Money paid at the start of a lease or service to cover damage or unpaid bills, returned at the end if conditions are met. Learn more
Smishing
Phishing by text message, such as fake delivery or toll texts. Learn more
Statement date
The date a bill or bank statement was created. It is different from the due date. Learn more
Surcharge
An extra charge added on top of the normal price, such as a fuel or card-payment surcharge. Learn more
Waiver
When a company agrees not to charge a fee, such as a late fee or activation fee. Learn more

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